I just wanted to let you know how THRILLED my husband and I are with our new leather sectional. It is the Daytona in butterscotch. It took me a long time to choose a leather and you sent me samples twice without a fuss. I was worried about making such an important purchase without seeing the sectional but what we received is amazing. It is so well made and the leather is outstanding. Our cats think it belongs to them and they are all over it all the time without any punctures or scratches!
Thank you for such a beautiful addition to our home and for such good service.
I received my sofa in perfect condition, ahead of schedule on Friday. Thank you for a terrific ordering experience! We are beyond satisfied.
My new sofa arrived this morning and it is
beautiful. Thank you so much for a wonderful
product and for all the help given after the
sale. Never had a leather sofa before----how
sumptuous! When people ask I will be recommending
your site and service without hesitation.
Your fan here in rural northern California,
My sofa and loveseat were delivered today.
The grade e - presidential black cherry leather
is better than expected. My wife described
the furniture as "great" when i
checked in today. She was right. thanks for
your good work. Sincerely,
We are very happy with our Paris Collection
Love Seats- great quality and
design...it was a pleasure buying from sofaweb.
I wanted to thank you
for the outstanding leather sectional. It
just arrived and it is far beyond any of
our expectations. The leather is gorgeous
and it is unbelievably comfortable. Thanks
again for your
attention to detail and superb service.
New York, NY
I just wanted to thank you so much for the sectional!... it
is absolutely stunning, exactly how I pictured, and it fits perfectly in the basement.
Not to mention it's a pretty snazzy couch for the basement, I figured to carry
the decor throughout. I just wanted to thank you so much for your constant help
in my choices of decor and for your time.
I love, love, love my new Paramount chairs! The chairs arrived
in our very remote west Texas home in perfect condition, and I got 2 leather chairs
from you all for what I would have paid for 1 leather chair from Pottery Barn.
They aren't just beautiful, but are very comfortable, too. I just happened across
your website from a link on Yahoo Yellow Pages, and was a bit worried about ordering
from a company I had never heard of. I am so happy I took the risk!
R. B. Davis
You convinced me to take a chance on your products and you
have a new convert! My two sofas arrived today – they are exquisite, the
color is perfect (as billed) and the delivery within 4 weeks is amazing! I know
I saved at least $1000 on each sofa. I asked you if you made up the testimonials
– know I know you were telling the truth when you said ‘not a one’!
You may use mine!.
North Andover, MA
I just received my sofa & loveseat. I ordered the Franklin
in cream aniline leather. I cannot really express in words how pleased I am with
the quality, and it has exceeded my expectations in beauty. Thank you for you
wonderful service. Everyone there has been very helpful and courteous and I highly
recommend your web site.
Spring Hill, Florida
Love seats… and that's the right word for them... We
love them! They arrived in perfect condition, perfectly gorgeous. The workmanship
is superb. The matches are beautiful, the little details like the placement of
the curl of the paisley design on the arm fronts to accent the structural curl
of the arm, the positioning of the florals on the toss pillows, are so pleasing...
Thank you so much, both of you, and every single person in your company who worked
on them; we are going to enjoy them for years and years, and then, I'm betting,
our children will enjoy them some more. I'm so glad I Googled 'sofa'! Best for
the New Year to all of you.
The Sea Ranch, CA
My new leather couch came today. Words to describe my ruby couch sumptuous and
gorgeous. I am glad I shopped around and found you.
Hi, my sectional was delivered today and itís perfect, way better
then I expected!!! Thank you and Iíll recommend sofaweb.com to all my
I cannot express to you just how astonished we were to receive the service
that we did from Sofaweb. The sofa was just delivered to us and it is everything
you said it would be. We are happy with the quality of leather and were impressed
at how fast everything was looked after. You have a customer for life and it was
wonderful to do business with a company that puts so much emphasis on customer
S. & L. Brown
I am hoping that this email will reach not only the two of you but management
personnel as well. I have rarely had a more positive pleasant experience (either
internet or retail) than working with the purchase of the two sofas from your
company. Sofaweb.com delivered a superlative product. The price was excellent.
We were thrilled with the workmanship, color, detail and quality. Your company
did absolutely everything they promised to do and ON TIME!!!!!!!!!!!!!!!!!!!!!!!!
I think you also ought to know about the delivery from Mayflower, as well. Two
very nice young gentlemen called me the day before and set up a delivery time.
They arrived ON TIME. They sofas were still in the shipping plastic. These two
young men brought them in, set them where we indicated and then stripped off the
plastic. These two young men then proceeded to check every inch of both sofas
to make sure that there were no marks, dents, scratches or other shipping or delivery
damage. Then they asked me to go through the same process. When they were satisfied
and when they were assured that I was satisfied, they then asked me to sign the
We are developers and builders. At the moment, we have just finished a development
where the homes are running about $450,000 up to about $2,000,000. I can't tell
you how many people in the last week I have given not only the website name but
specifically your names as well. Thank you for making this purchase a wonderful
experience. I will definitely be back and so will my friends and neighbors.!!!!!!!!!!!!!!!
My Canyon sectional and chair in the Celebrity Honey leather arrived Monday
at noon and I'm still in awe. It exceeds my expectations in every way. It is the
most handsome sectional I've ever laid eyes on. A big "thank you" to
you and your staff for the beautiful work and exceptional service and professionalism.
More companies should operate on the values that you do.
The sofas, chair, and ottoman are spectacular Æ the quality is evident
in the materials, feel, cushioning, and appearance. I appreciate your assistance
in choosing the right products and couldn't be more pleased by the service, pricing,
and quality overall. There are several more customers coming your way soon from
Dana Point, CA
Just wanted to tell you all at Sofaweb that I really love my new couch, reading
chair and ottoman. Your company did a tremendous job at building them. The quality
is excellent and the price was unbeatable. You customer service is unrivalled.
I will recommend Sofaweb to anyone I know that is looking for furniture!
Lexington Park, MD
Just wanted to say thanks for all your help. We will definitely contact you
in the future when looking for furniture. This was such a nice experience. The
chair is in perfect condition, and matches the sofa to a Tee!!! They made delivery
this morning at 7 AM and my husband and I didn't miss a beat getting to work on
time. It worked out wonderfully. Thanks again!! If you celebrate Easter, have
a great one, if you do not, then have a very nice weekend.
The sofa and couch have arrived and are installed. They look and feel great,
D. Monsma, Harvard University
WOW. What a beautiful leather sectional I now own! It was worth the wait and
meticulous picking of leathers. The couch fits perfectly in my living room and
is the most comfortable couch on which I have ever sat. Thanks so much for helping
me. Other than that, the couch landed in perfect shape in Pittsburgh.
I am thrilled with my leather sofa. I am moving to a huge apartment and would
like to know what chairs and ottomans would best go with that sofa. Please respond
soon. I am currently shopping for the apartment.
Los Angeles, CA
The couch arrived on Friday and it is absolutely horrible. No only joking.
It's so incredible and I am so happy, THANK YOU THANK YOU THANK YOU!!!!! I think
you deserve a medal of honor.
New Preston, CT
I ordered the Classic model sofa in Celebrity Crust a year ago and couldn't
be happier... unless of course I could compliment it with a matching chair.
I wanted to sent this letter in recognition for the outstanding customer service
you provided to me with my recent purchase of a Coja Leatherline living room set
thought Sofaweb.com. As you are aware, the purchase of fine furniture can be intimidating,
frustrating, and costly, especially online. However, your attention to every detail
of my purchase from understanding my specific furniture and timing needs to the
ultimate delivery of my furniture, two weeks early, far exceeded my expectations.
Moreover, the quality and workmanship of the furniture you delivered was superior
to any other that I viewed in other furniture outlets visited prior to my purchase
through your company.
I would strongly recommend that anyone interested in purchasing a high quality
living room set visit Sofaweb.com and consult with you.
Thanks for the exceptional service and excellent furniture.
P.Kenny, Customer Vice President
Nabisco Foods Company
I just want to thank both you and Matthew for your patience and persistence.
I have been in sales for 30 plus years and I rate your performance as first rate.
You know how to handle and address issues and to make your customer feel good
about doing business with you. I had several other alternatives and I choose Sofaweb
because of you guys.
Thanks for your support.
Can you please tell me if you carry any reclining sofas and loveseats? By the
way, I have checked over 100- furniture websites and yours is definitely one of
Colorodo Springs, CO
I recently purchased and received a beautiful sofa and chair from you I need
a cleaning kit or at least cleaning instructions at your earliest convenience.
Thank you very much for your attention in this matter. This was my first experience
purchasing anything from the internet and I must say that it was a very good experience.
I just wanted to let you guys know that you have one of the nicest and most-user
friendly website I have ever used. The Flash interface looks great...very professional
looking. I am in the market to buy a leather sofa, and will probably end up going
with you guys since you made such a great first impression. Keep up the good work!
Kansas City, MO
I wish everyone I had to deal with was as knowledgeable and as considerate
as you have been. Thank you for accommodation my numerous questions and squeezing
up to the deadline to catch the lower pricing. I plan on taking a few deep breaths
before I tackle the chairs.
THANKS THANKS THANKS
Hawthorne Woods, IL
Thank you so much. The sofas arrived today, they are beautiful! It was a joy
doing business with you.
My sofa and loveseat arrived without any difficulty. My family loves the soft
cushions. I thought you might enjoy seeing your merchandise being enjoyed. Thanks
for your craftsmanship.
Have been enjoying our new sofa, chair and ottoman. I am considering purchasing
a second ottoman. Could I still get it and what would be the cheapest way to ship
it. Thanks and happy new year.
High Point, NC
Received everything. Furniture is beautiful.
Staten Island, NY
We have the new couch and chair set up in our living room at long last. It
took us this long because I put down a new hardwood floor before moving the furniture
in. My wife and I love both items
It was a pleasure doing business with you. I have already recommended you to
a number of our friends.
We received the furniture yesterday.. Everything looks great. Just wanted to
drop you a note to thank you for your service. The furniture looks great. We love
it. The room has a whole new look to it.
St. Louis, MO
The couches have been here for a couple weeks. We are very pleased. Thanks.
Regards (& thanks again),
Playa Del Rey, CA
Thanks so much for my beautiful ottoman. It arrived two days ago. It is perfect!
I can't thank you enough. I wanted you to know just how pleased I am and how it
completes my living room.
Bay Village, OH
The decorator was very impressed with your product. She was very surprised
with your pricing on your high-end hides, 8-way hand tied springs, etc. If you
have some additional brochures, sales materials, samples, etc. I would be more
than happy to pass them on to her.
Thanks for your time and help.
I have received my couch, chair and ottoman and when it arrived I couldn't
have been more pleased.
We received the chair yesterday and I wanted to thank you for the excellent
service that you provided. The construction and leather quality is very good.
Jersey City, NJ
We absolutely love our new sofa! thanks so very much for all of your efforts!
Thanks again for your help. The sofa is very very nice. Good quality.
We will do more.
Thanks for the great customer service and the ability to listen (and meet my
I'm looking forward to passing your name along.
Have a great weekend.
I have been extremely busy with work and other things. I would like to thank
you for the beautiful sofa. It is really a nice piece. My father-in-law could
not believe how soft it is. During the next few weeks, my wife and I will be going
through your website and see if we like the Fantasia or another one (we are doing
some remodeling and have to see how things fit). I will call you or email you
as soon as we have finalized our decision.
El Dorodo Hills, CA
I just wanted to thank you again for all of your help with our purchase of
our new sofa and chair. Mike and I are very excited and anxiously awaiting the
While I know at times this process was frustrating and I could be a little
difficult to deal with I appreciate your patience and cooperation during this
We look forward to purchasing additional furniture from you in the future,
that is after our credit card recovers.
Thanks for the info. We're excited about our purchase and can't wait to get
the furniture. Thanks again for all of the hard work. Please thank Matt also.
R. & S. Duffner
The two ottomans arrived safely today. Thanks for your assistance and follow
through. They're great with my sectional!
Thanks for your assistance. I mentioned your website this morning to a colleague
who may also be in the market for a leather sofa.
Everything looks great. I will send a letter of recommendation.
Just wanted to let you know the furniture arrived on the 11th. The delivery
service was great and the furniture is just what I expected. I enjoyed working
I received my new furniture yesterday and just wanted to tell you how much
I love it. The leather is so buttery soft and smell great too!
Thanks for the great product.
I just wanted to let you know that everything went very well with my
furniture. It has worked out wonderfully. I have gotten a lot of positive
comments on it already. The moving company was very professional and
handled the delivery wonderfully as well.